Customer Support Quotes



RELATED QUOTES

The purpose of a business is to create a customer. Peter Drucker
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If your users have many questions, it's a failure of your primary site design. It becomes not so much customer support, as much as customer complaints, Jakob Nielsen
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Unless you have 100% customer satisfaction, you must improve. Horst Schulze
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Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. Don Porter
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Customer satisfaction is worthless. Customer loyalty is priceless. Jeffrey Gitomer
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The goal as a company is to have customer service that is not just the best, but legendary. Sam Walton
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The longer you wait, the harder it is to provide outstanding customer service. Bill Davidow
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Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them. Kevin Stirtz
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Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker
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Know what your customers want most and what your company does best. Focus on where those two meet. Kevin Stirtz
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It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them. David Yu
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In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away. Douglas A. Warner III
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Treat customer support as a product. Keith Rabois
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The entire customer or user experience-from raising awareness, to buying a product / taking action, to getting customer support-is going digital. Colleen Jones
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The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn. Patrick Fitzgerald
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